Terms and Conditions

 

OVERVIEW

This website is operated by Awareness Days. Throughout the site, the terms “we”, “us” and “our” refer to Awareness Days. Awareness Days offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Questions about the Terms of Service should be sent to us at info@mre.agency.

 

  1. Toolkit Licensing

Awareness Days Toolkit and all extensions, unless otherwise stated, are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.

  1. Warranty

Downloadable tools sold and distributed by Awareness Days are done so in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

  1. Support

Awareness Days sells and distributes the Awareness Days Toolkit download and other tools “as is” and with no implied meaning that they will function exactly as you would like, or that they will be compatible with all third-party components and plugins.

Support for downloads sold and distributed by Awareness Days Toolkit is only available for those who have an active license.

Support and updates are granted for one year after the original purchase based on the license you have purchased. After one year is completed, the purchaser must renew their license in order to continue receiving support and updates for the items purchased. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.

Support and updates for Awareness Days Toolkit are provided as long as Awareness Days Toolkit is actively in development. Should any one of the following occur, Awareness Days Toolkit, LTD will no longer be responsible for providing support for Awareness Days Toolkit:

  • Awareness Days Toolkit is no longer actively developed as a viable product under Awareness Days Toolkit, LTD.
  • Awareness Days Toolkit or the parent company is purchased or bought out by another company.

Whilst we attempt to provide the best support possible for our tools, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

  1. Automatic Updates

Automatic updates are available to license holders who have an active and valid subscription and license key. Automatic updates are available for Awareness Days Toolkit and all other installed Awareness Days Toolkit extensions. Automatic updates are available as long as the license key generated from the purchase is valid and active.

  1. License Usage

Awareness Days Toolkit grants each customer one or more non-transferable license(s) to use the software for internal use, and as defined by the terms set in the customer’s chosen license package.

Where the license package allows the software to be used on multiple sites the customer/license-holder may not sell the originally-purchased license key provided by Awareness Days Toolkit, LTD, to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the software or license key. Awareness Days Toolkit will only provide support services to the original customer/license-holder with a legitimate license key, and consider any other uses of this license key for support queries as fraudulent.

  1. Toolkit Delivery

After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your toolkit downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.

Should you not receive an email containing your information, you can contact us through contact@awarenessdays.co.uk to request your purchase information.

Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.

  1. Ownership

All plugins are property of Awareness Days Toolkit, LTD. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.

Our tools are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.

  1. Website & Plugin Content

All content found on this site and throughout the toolkit including images, documentation, support queries and any other information is property of Awareness Days Toolkit, Ltd and may not be redistributed without permission or consent.

  1. Price Changes

Awareness Days Toolkit, LTD reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.

  1. Subscriptions & Automatic Renewal

Awareness Days Toolkit extensions are sold as automatically recurring subscriptions that renew each year on the anniversary of the purchase date. This applies to all paid-for extension licenses.

This subscription will automatically renew at the end of the annual license term unless the purchaser cancels their subscription prior to the automatic renewal date.

Please note the following details of Awareness Days Toolkit extension license subscriptions:

  • Subscription renewals are automatically processed annually on the anniversary of your original purchase. The license renewal will continue and remain valid for each one (1) year unless the subscription is cancelled priorto the renewal date.
  • You may cancel your subscription at any time from your Account page on the Awareness Days Toolkit website.
    • If you choose to cancel your subscription you will no longer receive updates and support for the extension when your license expires.
  • The renewal price will be the full price as published at the time of initial purchase, exclusive of any discounts.
    • Grandfathered pricing: If you choose to cancel your subscription, and your renewal price is lower than the current listed price for the extension license (a “grandfathered” price), the lower renewal price will no longer be available to you.
    • If you choose to renew your subscription after it has been cancelled and your extension license has expired, you will be charged the current listed price for the extension license. We cannot apply older or grandfathered pricing to your new renewal purchase.
  • We cannot grant refunds on renewal payments. We will send you an email 2 weeks prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed
    • If you choose to cancel your subscription your license will expire on the anniversary of the original purchase, and you will no longer receive updates and support for the Awareness Days Toolkit extensions you have purchased.
  1. Refund Policy

We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time. If you would like to request a refund, please open a “Refund Request” support ticket. When requesting a refund, we respectfully ask that you meet the following refund policy conditions:

Eligibility conditions for a refund request:

  • You are within the first 30 days of the original purchase of the plugin.
    • We cannot grant refunds after the first 30 days of the original purchase.
    • We cannot grant refunds on renewal payments. We will send you an email 2 weeks prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.
  • You have purchased the plugin/subscription, and after installing and testing the plugin, have found that it will not work for your business or required setup.

OR

  • You have an issue that we are unable to resolve which makes the system unusable. We may ask you questions regarding the nature of your refund request so we can improve the plugin in the future.
    • If your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions, we will happily consider your refund request.
  • You have contacted our support team and allowed us to attempt to resolve your issue(s), or have explained why the plugin will not work for you.
    • Please note, technical issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
  • You agree to deactivate and uninstall the plugin from your site if a refund is granted.

Refunds will be offered at our sole discretion. By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.

  1. Email

Awareness Days Toolkit, LTD may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to Awareness Days Toolkit updates, promotions, Awareness Days Toolkit extensions and the like. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.

  1. License Agreement

By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.

  1. Severability 

If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.